Cheggs book return policy

Chegg will provide a full refund, minus the cost of shipping. Its important to note that no refund is available on digital products after 14 days from the date of purchase. The only downside to chegg is that the book isnt yours so you obviously cant resell it. I just kept the box the book was originally sent in, packed the book in the original box, printed the return slip from the chegg website, and sent it off. Chegg wants your textbooks back before finals, or theyll charge full purchase price 12. Jan 07, 2017 on october 30th, 2017, gethumandirtbik2 reported to gethuman that they were having an issue with chegg and needed to get in touch. You can get 30 minutes of free help from qualified tutors on various subjects. I am renting and am in receipt of the rental book s shown on the receipt. Text and course material refunds and exchanges will be honored for 1 week after the class starts.

This means that account holders can return a book within 21 days for any reason. If a purchase was made on or after 21520, customers will be eligible to return 30 days after stores reopen. Every book they send me is in good condition and in a timely manner. Digital books must be returned within 14 days to receive a refund. When i worked at chegg it was our number one support question and every year we changed t. After logging into your account, select the order and follow the instructions for returns. Apply the return shipping label and take the shipment to the carrier listed on your return label. If you wish to return any item for any reason, please contact our customer support department to request return information.

For a full refund, you can return a textbook within 21 days from the day you placed your order. If for some reason the books you ordered from chegg are not what you expected, there is a 21 day return policy. Chegg wants your textbooks back before finals, or theyll. Bring the items and the packing slip to any store and well be happy to apply the refund to your original payment card or online account. Bookbaby guarantees the customers satisfaction with cover and text proofs. Once we receive your return, we will promptly issue a refund to the account with which you placed the order. The chegg satisfaction guarantee allows the student to return the book within 21 days for a full refund if they are dissatisfied with the product or find that it is not needed. To avoid incorrect fees, only rentals listed on the same packing slip should be packaged and returned together.

An email confirmation will be sent once we receive your return or exchange. Rules and guidelines for renting with chegg com textbooks. Moreover, whenever i tend to give a low rated answer, someone will negotiate me. Package up the textbook you wish to return, including the packaging slip. You will be provided with a prepaid ups shipping label to print so you can return the book to chegg s thirdparty partner. Follow these 3 easy steps to return your items through canada post. On october 30th, 2017, gethumandirtbik2 reported to gethuman that they were having an issue with chegg and needed to get in touch. I offered to pay the return shipping on the books, but they paid for that, also. Chegg uses cookies to enhance your experience, provide personalized ads, and to help us better understand how you use our website and services.

Take advantage of the chegg tutors program to save on additional help. For orders placed on, the bookseller is not required to accept a return and may choose to cancel your return request if its against their store policy. You go to the site and print a return label free shipping back. We must receive the items within 30 days of the request in order to issue a refund. When you rent textbooks from chegg, can you can save yourself money versus buying the books. Under the order you want to return, select view details. I acknowledge that the book, whether new or used, is in good condition. I tried to contact chegg through their email but theres no response. If you return it on time you shouldnt have a problem. Nov 25, 20 how to return the textbooks you rented with bookrenter. Chegg offers the option to return any rentals within 21 days of your order for any reason, which is a great feature in case you drop or cancel a class. If you have other problems or questions and you cant find the solution here, please let us know.

May 15, 20 rules and guidelines for renting with chegg com chegg. Bergdorf goodman reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition. Having a college book that you want to return to amazon or chegg. I always get at least 3 of my questions unsolved or solved in the wrong way. Return policy lorain county community college bookstore. New books must be returned in new condition to receive a refund. We do ask that you please understand that shipping fees will not be reimbursed. If the bookseller chooses to reject your return request, you will receive a cancellation notice by email within 2 days. We have a 21 day any reason guarantee policy so send that unwanted book back to us. We are writing new step by step guides every day for problems like this. Please allow weeks for the return to be received and processed. You need approval for each textbook that you want to send back, so if you only mentioned one book, then you can only include one book in the box with the shipping label and have to do the other book separately.

This may occur, for example, if you return a book that has been damaged beyond repair and you are charged for a replacement book, or if you return the wrong book, or if you send the wrong book under chegg s buyback program or send a book under the buyback program outside of the programs time limits. Affix the return label to the top of the box take the package to a ups store, ups drop box, ups customer care center, ups alliances office depot or staples or authorized shipping outlet near you. And if you spot any issues with our how do i return a book to chegg. Please include a short note that includes your order number explaining the reason for your return. How do i go about returning unwanted items to chegg. How to write an ecommerce return policy real examples. A solid ecommerce return policy can make or break a sale or turn a visitor into a customer for life. Print out the packaging slip and return shipping label. Once received, we are able to refund the original charges.

When returning a book early using the prepaid label, the return shipping costs are covered by chegg. By continuing to browse the website, you indicate your agreement. If youre dissatisfied with a digital book that you have rented or purchased from chegg, you can return it for a full refund within 14 days. In his second book, novelist michael snyder introduces us to three very unusual and. I understand that the return policies of the store also apply to rental items. Cengage unlimited i rented a book from chegg, but i have found. The issue was classified by gethumandirtbik2 at the time as a complaint problem, and was later reported to be fixed on november 10th, 2017. We can help you package and return your books to amazon book rental program and chegg. You may use your preferred shipping method to return your order. You have 21 days from your order date to make a return.

Each digital book can only be returned once for a refund. In his second book, novelist michael snyder introduces us to three very unusual and distinct voices all torn by tragedy. You definitely do not use two boxes if you already told them that you were shipping them two books. Allsome of which is refundable when you finally get off your lazy butt and send the book back. You can even use the same box that the book was delivered in. If you are dissatisfied with the quality of your rental, chegg.

Neighborhood parcel through its partnership with fedex and ups can facilitate the return of all college books this season. How to return the textbooks you rented with bookrenter. Because this is a post office box, please do not send your package by ups or fedex. Chegg rentals can be refunded up to 21 days from the date the order was placed. Books and other items should be packaged appropriately to keep them from being damaged during shipping. I have purchased all of my textbooks for the last 5 years of college through chegg. This issue has happened several times in my recent subscriptions and i tend to find the answers using similar websites like chegg.

Chegg study managing my subscription textbook solutions. Please contact customer service with any questions. May 31, 2017 for orders placed on, the seller is not required to accept a return and may choose to cancel your return request if its against their store policy. College books return service return chegg and amazon books. Chegg may change this policy at any time, and the change will take effect immediately for any book rented on or after the date of the change, so please check the websites regularly for the most recent return terms. If you think your books will exceed this weight limit, please print two.

If the physical book does not satisfactory, or if it turns out to be unnecessary or simply the wrong one, return the book to the thirdparty partner in the same condition it was received. Vitalsource bookshelf is the worlds leading platform for distributing, accessing, consuming, and engaging with digital textbooks and course materials. A clear returns, refunds and exchanges policy shows that you, the ecommerce business owner, stand by your product, and pride yourself on a stellar customer service experience. Or you can just return the book to us by 628 and well give you a full refund once weve received them. While were unable to respond directly to your feedback, well use this information to improve our online help. Our return and cancellation policy in plain english. Did your professor change your book on you last minute. If bookbaby cannot satisfy the customer, bookbaby will refund the entire deposit amount if customer wants to cancel the project. Rentbuy books on chegg save up to 90% on textbooks. Chegg prepaid ups return labels are good for packages weighing up to about 30 pounds. Chegg did your professor change your book on you last. Decide to drop a class and now you wanna drop the book. May 08, 2016 you go to the site and print a return label free shipping back. May 15, 20 chegg book rental return policy satisfaction guarantee.

Sep 06, 2012 did your professor change your book on you last minute. Students who have a drop slip showing a 100% refund on the class. To return your rented book s you will need to print your prepaid shipping label, place all of the books you wish to return in a box, slap the return label on the box, and drop off the box at ups before your due date. Apparently, chegg bought out cramsters and i received an email from them and. If the seller chooses to reject your return request, you will receive a cancellation notice by email within 2 days.

If you choose not to ship with ups, you are responsible for shipping costs. If you purchased an etextbook, you have 14 days to make a return. Our return policy does allow for a refund for the item cost. The return is considered to be accepted if not cancelled within 2 days. If youre not satisfied with the physical book you receive or dont want to keep it, just return the book in the same condition within 21 days using the same box and a prepaid ups shipping label. Just watch the video, throw those books into a box.

New textbooks must be in brand new condition to return. You must request an rma return merchandise authorization number before making a return. May 17, 2014 return instructions place all of your books and the packing slip in the box 1. I will return the book to the bookstore no later than 5. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it.